WHAT IS YOUR RETURN POLICY?
We will gladly accept returns on all of our products. Please refer to our return times for each product below. All shipping fees are non-refundable.
IPL Laser Hair Removal: 90-day money-back guarantee
All other products: 30 days
WHAT ITEMS CANNOT BE RETURNED?
All gift cards are final sale.
WHEN YOU RETURN YOU WILL BE ELIGIBLE FOR:
A refund on the product you purchased (excluding shipping cost).
TO BE ELIGIBLE FOR A RETURN
IPL Laser Hair Removal Handsets: Product must be in original packaging, and in good condition. If there is any damage from misuse, the return will not be approved.
All other products: To be eligible for a return, your item must be in the same condition that you received it. Brand new, and unused.
Return must be initiated in within the specified time allowed for return of each product. Please refer above for the eligible return times for each product.
Return shipping is the customer's responsibility.
Shipping cost in non-refundable.
Purchase must be made directly from Glam'n Skin. Proof of purchase required.
Return must be approved by customer support.
You may submit your return request via our returns page.
WHAT IF I RECEIVED A DAMAGED OR DEFECTIVE PRODUCT?
We offer 100% money-back guarantee on all of our products! If your product is not 100% perfect, we can ship you a new product at no additional cost to you. All we need is a video or photo of your product with the defect. You can email our Customer Care team at any time at firstname.lastname@example.org.
DO YOU OFFER A PRODUCT QUALITY GUARANTEE EVEN AFTER I USED THE PRODUCT?
Yes, we want you to be 100% satisfied with your items even after you've used them. We offer a 1-year warranty on all of our products. We guarantee our products will last with the proper care. Should your Glam'n Skin product start to have operational issues and/or you notice it doesn't work or function correctly as described, we will send you a replacement at no cost to you. All we need is a video of the product with the defect. You can email our Customer Care team at any time at email@example.com.
For more information or if you need help with your return, please email us at firstname.lastname@example.org.